![]() Salesforce has an impressive stack of applications available to users via the Salesforce Exchange. Since it uses a standard data model, is it quite easy to integrate it with third-party software. This includes Office 365, Outlook Flow, and Power BI. The features of the Microsoft Dynamics CRM platform seamlessly integrate with all Microsoft products. For this reason, application integration is a necessary capability. Stand-alone CRM products can only fully serve a business if they can integrate with other critical business applications in the ecosystem. Below is a thorough breakdown of the features for each platform to give you a detailed comparison. While these two giants share a lot of common functionality, not all of their features are created equally. ![]() On-going improvement through investment.Limited support for third-party custom apps.User-friendly UI for non-technical staff.Easy and extensive integration for Microsoft apps.Microsoft Relationship Sales (includes LinkedIn Sales Navigator and Sales Enterprise).
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